Frequently Asked Questions

What is Water Filtration?

Water filtration is the process of removing or reducing the concentration of particulate matter to produce safe and clean water fit for drinking.

Suspended solids, parasites, bacteria, algae, viruses, fungi, and undesirable chemicals such as biological impurities from contaminated water are all filtered out using a fine physical barrier, a chemical process, or a biological process.

What is an Air Purifier?

An air purifier removes airborne pollutants from an indoor environment to improve the air quality.

The device draws in air, captures and retains contaminants, and releases cleaner air back into the indoor space.

Air purifiers are proven to reduce germs and viruses; remove dust, odors and airborne chemicals; relieve allergies; improve sleep; increase the lifespan of air conditioning units; and improve overall wellness.

What is a Humidifier?

A humidifier emits water vapor or steam in the air to increase the level of moisture and humidity in an area.

The device creates water droplets through ultrasonic vibrations that are fanned into the air in the form of a fine mist. Other types of humidifiers use a filter that captures water impurities and then a cool invisible mist evaporates into the air.

Humidifiers help prevent and treat illnesses such as allergies, asthma, flu, and sinus infection or cold; promote faster healing; preserve the voice; keep the skin and eyes moisturized; reduce snoring; protect wood furnishing; and control static electricity.

What is a Dehumidifier?

A dehumidifier reduces and maintains the level of humidity in the surrounding air.

The device sucks in humid air, takes the moisture out of it, and then releases cooled and dried air back into the indoor space.

Dehumidifiers reduce mold and mildew to eliminate musty odors; offer relief from allergies or respiratory illness; dry clothing and other damp objects faster; prevent corrosion and moisture damage to your furniture, equipment, and personal belongings like gadgets, camera, paintings, instruments, etc.; allow foods to stay fresher longer; keep pests away; and can lower energy consumption.

How much is your product?

Check out our prices and product details on our products page.

How do I order from your website?

Step 1: After selecting a product, click “Add to cart “; if you want to add another product, click “Continue Shopping”.

Step 2: Click “Proceed to check out” then fill out the required information.

Step 3: Select your preferred mode of payment; agree to our “Terms & Conditions” by checking (√) the box; then click “Place Order”

Step 4: Send your proof of payment (a clear copy of Deposit Slip/Payout Form/Electronic Transfer) to +63 919 080 7858

Step 5: An email will be sent to you confirming that you have successfully placed an order. Once your payment has been verified, a confirmation email will be sent to inform you that your order will be processed within a day.

How can I pay for my order?

We have the following payment options:
Bank Transfer - BDO & BPI Direct Account
E-Wallets - GCash
Credit Cards - Thru Paypal
COD - Cash on Delivery


  • Installment – Buy now, pay later (Billease)
  • E-Wallets – ShopeePay, PayMaya, Grabpay, etc.
  • Online Banking – Most Major Banks
  • Over the Counter – Most Major Banks
  • Over the Counter Non-Bank - Palawan Pawnshop, Villarica Pawnshop, Perahub, USSC, etc.
  • Credit/Debit Card
Do you ship nationwide?

We deliver nationwide (Metro Manila, Luzon, Visayas, and Mindanao).

How much is the shipping fee?

Shipping fees are computed based on the location of the delivery address.

How many days does it take to deliver?

Delivery time depends on the location of the delivery address.

  • Metro Manila : 3-7 Working Days
  • Other Areas (Luzon; Visayas; Mindanao) : 7-10 Working Days
Do Megafresh products come with warranty?

The following products have limited warranty:

  • Air Purifiers
  • Humidifiers
  • Dehumidifiers
  • Digital Multimedia Heads
  • UV Light Ballasts
Do you offer installation on your product?

For a fee of P750.00, we install selected products in Metro Manila within 3-7 Working days of receiving the item.

To schedule an installation, contact us at:

Note: Please be advised that our service technician does “NOT DRILL” on MARBLE and GRANITE kitchen sinks. For more details and clarification, kindly contact us.

Do you have a Service Center?

We have a dedicated Customer Service team to assist your needs.

Unit 1811 Jollibee Plaza Condominium, F. Ortigas Jr. Road, Ortigas Center, Barangay San Antonio, Pasig City 1600

Please contact us or fill out this Form.

How often should I change my filters?

Filter replacement depends on water conditions and usage.

Water Filter Lifespan for Potable Water Source
Sediment Filters 2-3 Months
Carbon Filters (GAC) & (CTO) 6 Months
Resin Filters 6 Months
Ceramic Filters 6-12 Months (Washable/Reusable)

Drink & Breathe Fresh

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